pgking link Privacy Policy

This page describes what we collect when you use pgking link and how we keep that data protected. We collect personal information—your email, phone number, name, and date of birth—during account registration; we also collect identity documents (national ID, selfie) during account verification, payment information (bank or e-wallet details) when you fund your account, and transaction records whenever you play or withdraw. Our servers encrypt all data in transit and at rest, and we restrict access to personal information to authorized staff only.

We process your data for specific purposes: account creation and security, identity verification (required by law in most jurisdictions), payment processing and fraud prevention, and customer support. We do not sell your personal data to third parties. We may share limited information with payment processors (banks, e-wallet providers) and law-enforcement agencies where required by law. Our policy reflects our commitment to transparency—you have the right to request what data we hold about you, ask us to correct it, or request deletion subject to legal retention requirements.

The sections below detail our data collection practices, how we use information, what happens if you close your account, and how to exercise your privacy rights on pgking link.

What Data We Collect on pgking link

We collect several categories of data when you create and use your pgking link account. During registration, we ask for your email address, a password, your full name, date of birth, and mobile phone number. We use your email and phone for account recovery (password reset), two-factor authentication, and security notifications.

Before you withdraw funds for the first time, we require identity verification. We ask you to upload a clear photo of your national ID and a selfie holding that ID. This Know-Your-Customer (KYC) process is a legal requirement across most jurisdictions where we operate—it helps prevent money-laundering and fraud. We store these documents securely and delete them after a standard retention period unless legal or regulatory obligations require longer storage.

When you deposit or withdraw, we collect payment-method information—your bank account number, e-wallet ID, or card details (if applicable). We do not store full card numbers or passwords; we tokenize sensitive data so our staff cannot access it directly. We also log every transaction: date, time, amount, payment method, game or service used, and outcome. This transaction history is visible to you in your account and helps us detect fraud or unauthorized access.

We also collect usage data—which games you play, how long you play, your geographic location (derived from your IP address), and your device type (Android, iOS, desktop). We use this information to improve our platform, detect suspicious patterns (e.g., account access from multiple countries in minutes), and comply with regional gaming regulations.

How We Use Your Data on pgking link

We process your personal data for the following purposes:

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  Account creation and login

  We use your email and password to create your account, authenticate your login, and manage your session securely.

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  Identity verification

  We use your ID documents to confirm your identity before allowing withdrawals—this is required by law in most jurisdictions.

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  Payment processing

  We share your bank or e-wallet details with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to complete deposits and withdrawals.

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  Fraud and security monitoring

  We analyze your activity patterns to detect unauthorized access, account compromise, or suspicious betting behavior. If we detect an anomaly, we may temporarily suspend your account and contact you for verification.

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  Customer support

  We use your email, phone, and account history to respond to your support requests—password reset, withdrawal status, account recovery, or gameplay questions.

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  Regulatory compliance

  We retain transaction records and identity documents to comply with anti-money-laundering laws, gaming regulations, and tax reporting in jurisdictions where we operate.

Data Retention and Deletion on pgking link

We keep your personal data for as long as necessary to provide our services and comply with legal obligations. When you close your pgking link account, we begin a deletion process: your email, password, and phone are deleted within a few weeks. However, we retain your transaction records for a standard archival period (typically 5–7 years) to meet anti-money-laundering and tax regulations.

You can request a copy of your data or ask us to delete information anytime by contacting our support team. We'll respond within a reasonable timeframe, usually within 10–15 business days. Note that we cannot delete information that is legally required to retain (e.g., transaction records for AML compliance) or that would impair our ability to investigate fraud or resolve disputes.

Personal data (email, name)

Deleted within weeks of account closure, unless legal retention applies.

ID documents

Retained for regulatory archival (typically 5–7 years from last use), then deleted.

Transaction records

Kept for the standard legal retention period; cannot be deleted due to AML and tax requirements.

Usage analytics

Aggregated and anonymized data (not linked to individuals) may be retained indefinitely for platform improvement.

Third-Party Processors and Data Sharing

We do not sell your personal data to marketing companies or data brokers. However, we share limited information with trusted third parties for specific purposes:

• Payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your bank or e-wallet details to process deposits and withdrawals. These processors are bound by their own privacy policies and data-protection laws.
• Fraud prevention services may receive your account activity and IP address to detect suspicious patterns or money-laundering indicators.
• Law enforcement and regulators may receive your data if we receive a legal court order or subpoena. We co-operate with requests from gaming regulators, anti-money-laundering authorities, and tax agencies in jurisdictions where we operate.
• Customer support platforms may store your chat history or email threads. These vendors are contractually bound to protect your data.

Cookies and Tracking on pgking link

Our website and mobile app use cookies and similar tracking technologies to remember your login session, store your language preference, and analyze how you navigate our site. Session cookies expire when you close your browser or log out. Persistent cookies (e.g., device recognition for faster login) may remain for weeks or months but can be deleted from your browser settings.

We do not use cookies to track you across other websites or to build a profile for advertising purposes. Our analytics data is aggregated—we can see how many users visited a certain page, but we cannot link that traffic to your personal identity. If you prefer not to accept cookies, you can disable them in your browser settings, though this may limit your experience on pgking link.

Data Localization and International Transfers

Our servers operate in Indonesia and supported regional jurisdictions. We recognize that data protection laws vary globally—the European Union's GDPR, for example, has strict rules about transferring personal data outside the EU. If you access pgking link from a jurisdiction with strict data-localization requirements, we ensure your data is stored locally or transmitted securely across borders with appropriate safeguards (e.g., encryption, contractual data-protection clauses).

When you register and use pgking link from Jakarta, Surabaya, Bandung, Medan, or other Indonesian cities, your data is processed according to Indonesian law and our privacy policy. If you access from a different country, you are responsible for verifying that pgking link's data handling complies with your local laws.

Your Rights on pgking link

You have the right to:

• Access your data: Request a copy of all personal information we hold about you. We'll provide this in a standard format within a reasonable timeframe.
• Correct inaccurate data: If your account information is wrong (e.g., misspelled name, incorrect email), contact our support team to update it.
• Request deletion: Ask us to delete your personal data, subject to legal retention requirements. We'll delete what we can and explain why certain information must be retained.
• Restrict processing: If you believe we're processing your data improperly, you can ask us to limit how we use it while we investigate.
• Object to processing: If we process your data based on legitimate interest (e.g., fraud detection), you can object and we'll assess whether we can comply.

To exercise any of these rights, contact our support team via email or live chat in the pgking link app. Include your account email and a clear description of your request. We'll respond within 10–15 business days.

Security Measures on pgking link

We protect your data with industry-standard security practices: all connections between your phone and our servers are encrypted (SSL/TLS); passwords are hashed and salted so we cannot read them; payment information is tokenized and never stored in plain text; and our servers are firewalled and monitored for unauthorized access. We require two-factor authentication to prevent account takeover.

No security system is perfect. If we detect a data breach, we will notify affected users within a reasonable timeframe (typically within 72 hours) and explain what data was compromised and what steps we're taking to remediate. We also cooperate with law enforcement and regulatory authorities if required.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify you by email or via an announcement in your pgking link account. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or want to report a data breach, contact our support team via live chat in the pgking link app or by email. We maintain support availability during regional business hours across our service areas. For privacy-specific inquiries, you can also use our FAQ section or refer to our terms and conditions for additional details about account governance.

We take your privacy seriously and are committed to protecting your personal data on pgking link. Thank you for trusting us with your information.